HELP CENTER
Q: What makes United Pro Movers stand out from other moving companies?
A: At United Pro Movers, we have a team of experienced professionals who are dedicated to providing exceptional moving services to our customers. We are committed to ensuring that your move is as stress-free as possible, and we work closely with you to customize a plan that fits your needs.
Q: What types of moving services do you offer?
A: We offer a range of moving services, including local and long-distance residential moves, commercial and office relocations, senior and student moves, and packing services. We can tailor our services to meet your specific needs.
Q: How do I get a moving estimate?
A: You can request a moving estimate by contacting our team. We can provide estimates based on the type of move, the distance, the size of your belongings, and any additional services you require. We also offer on-site assessments for accurate estimates.
Q: Are you licensed and insured?
A: Yes, we are a licensed and insured moving company. We comply with all relevant regulations and have insurance coverage to protect your belongings during the move.
Q: How far in advance should I book my move?
A: We recommend booking your move as far in advance as possible, especially during peak moving seasons. Typically, booking at least 4-6 weeks before your desired moving date is a good practice.
Q: Do you provide packing materials and services?
A: Yes, we offer professional packing services, and we can also provide high-quality packing materials, including boxes, bubble wrap, packing paper, and specialized materials for fragile or valuable items
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Q: Can I pack my belongings myself?
A: You have the option to pack your items yourself or use our packing services. We can offer guidance on efficient packing practices to help ensure the safety of your possessions.
Q: How will you protect my fragile or valuable items during the move?
A: We use specialized packing techniques and materials to protect fragile and valuable items. Our team is trained to handle delicate items with care.
Q: What is your policy on insurance coverage for my belongings?
A: We provide insurance coverage options to protect your belongings during the move. We can explain the details of our insurance policies and help you choose the coverage that suits your needs.
Q: Can you assist with furniture disassembly and reassembly?
A: Yes, we offer furniture disassembly and reassembly services to make your move more efficient. Our team is skilled in handling a wide range of furniture pieces.
Q: Do you provide storage options if I need temporary storage for my items?
A: Yes, we offer secure and climate-controlled storage solutions for your belongings if there is a gap between moving out of your old location and moving into the new one.
Q: What should I do to prepare for moving day?
A: We can provide you with a comprehensive moving checklist to help you prepare for moving day, including tips on packing, addressing important tasks, and ensuring a smooth move.
Our team is here to answer any additional questions you may have, and we are committed to providing you with a stress-free and successful moving experience. Please don't hesitate to contact us for further information and assistance.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept the following forms of payment
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Credit Card: Visa, Master, Discover
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Cash
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Zelle
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Venmo
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Post Office Money Order
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Bank Check
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Personal Check
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Cashier's Check
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Wire Transfer
DO YOU OFFER VIRTUAL CONSULTATIONS?
A virtual estimate is a convenient way to receive an accurate cost assessment for your upcoming move without the need for a physical on-site visit by a representative. This method leverages technology, typically through video calls or online forms, to assess your specific moving needs and provide a detailed estimate. Here's a description of how a virtual estimate works:
Convenient Remote Assessment
With a virtual estimate, you can conveniently schedule an assessment of your moving needs from the comfort of your own home. You don't need to arrange an in-person visit, making the process more efficient and accessible.
Scheduling a Virtual Estimate
Contact us to schedule a virtual estimate. We will guide you through the process and provide instructions for the virtual assessment.
Video Call
Virtual estimates are typically conducted through video calls using platforms like Zoom. During this call, you'll connect with our moving estimator who will assess your moving requirements.
Comprehensive Walkthrough
During the video call, you'll provide a walkthrough of your home or office, showcasing the layout and items to be moved. You'll have the opportunity to discuss specific moving requirements, such as large furniture, fragile items, and any unique or valuable possessions.
Detailed Discussion
The estimator will ask questions and gather information to better understand your move. They may inquire about the size of your home, the number of rooms, the contents of your space, and any specific packing, handling, or storage needs.
Item Inventory
In some cases, the estimator will help you create an itemized inventory of your belongings. This detailed list is valuable for accurately estimating the cost of your move.
Questions and Clarifications
Throughout the process, the estimator may ask for clarification on items or discuss factors like access to your current and new locations, potential obstacles, and any additional services you may require.
Estimate Delivery
After the virtual assessment is complete, we will calculate the estimated cost of your move based on the information gathered. We will provide you with a written estimate that includes the pricing structure, services included, and the terms and conditions.